FAQ

About Us

Where did you get the name "Goat Rodeo Goods"?

"Goat rodeo" is American slang for something going totally, unbelievably, disastrously wrong — and there's nothing left to do but sit back and watch. We keep goats here on site, and if you've ever been around them, you'll know they are excellent mischief makers.

Shipping + Delivery

Do you offer free shipping?

Yes — free shipping on all UK orders over £50.

How long will my order take?

We aim to ship within 2 working days. Once it's on its way, expect delivery within 5 working days. During busy seasonal periods this may take a little longer — we'll always let you know.

How do you ship?

We ship via Royal Mail and DPD depending on your order size and location. You'll receive tracking notifications once your order is on its way.

Is your packaging recyclable?

Our products come in glass or metal jars — both readily recyclable in your home bins. Our postal packaging is home compostable. Our labels are made from polypropylene: not widely recyclable, but food safe and damage resistant, which limits product waste.

Do you accept returns?

Yes — within 14 days of delivery for a full refund or exchange. Items must be returned unopened and in resalable condition. Email us at hello@goatrodeogoods.com and we'll sort you out. Please package returns well — we can't accept liability for damage on the return journey.

My order arrived damaged. What do I do?

We're so sorry. Email us at hello@goatrodeogoods.com within 24 hours with a photo of the damage and we'll make it right.

Our Products

How long do your products keep?

Unopened, our products have a shelf life of 18 months. Once opened, we recommend consuming within 3 months and storing in the fridge.

Are your products vegan?

Yes — all Goat Rodeo Goods products are suitable for vegans.

Do your products contain allergens?

Some do. All allergens are clearly listed on each product label and on the individual product listings on our website. Always check the label before consuming.

Where can I find ingredient and nutritional information?

Full ingredient lists and nutritional information are on every product label and on each product listing in our shop.

Our Supply Chain

Where do you get your ingredients?

Supporting good food and responsible sourcing matters to us. We source British and local produce where it's in season and available, and vet all suppliers to make sure their ethics match ours.

Where are your products made?

All of our products are made by us, in our production kitchen in Stirlingshire, Scotland.

Wholesale

I'm a retailer, deli, or restaurant — how do I stock your products?

We'd love to hear from you. Find us on Faire to place a first or repeat trade order: goatrodeogoods.faire.com

Can't find what you're looking for?

Send us an email to tell us what's up and someone will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at hello@goatrodeogoods.com